Secure transport
Safe, dignified mental health transfers
Our fleet of secure transport vehicles is crewed by mental-health-trained staff, providing transfers between hospitals, wards and community settings — every journey planned, risk-assessed and arranged by a dedicated controller.
What the service covers
- Purpose-equipped secure vehicles for mental health transfers
- Every crew member trained in mental health awareness and safe physical intervention
- Hospital-to-hospital, ward and community transfers, planned or urgent
- Patient dignity and de-escalation at the heart of every journey
Patients we transport
Voluntary (informal) patients
Travelling by consent, with the same standard of care and dignity.
Patients detained under the Mental Health Act
Sections 2, 3, 4, 5(2) and 17 transfers, planned or urgent.
CTO recalls
Community Treatment Order recalls handled sensitively and safely.
CAMHS, learning disability & autism
Crews briefed on individual needs and communication preferences.
How a transfer works
- 01
Referral & individual risk assessment
A dedicated controller takes the referral and completes an individual risk assessment for the patient and the journey.
- 02
Crew briefing & route plan
The crew is briefed on clinical needs, legal status and de-escalation approach, and the route is planned in advance.
- 03
Secure, monitored transfer
The transfer is carried out in a purpose-equipped secure vehicle, monitored throughout by mental-health-trained staff.
- 04
Safe handover & records
A structured handover to the receiving team, with records completed and shared for continuity of care.
Need a transfer arranged?
Speak to a dedicated controller about planned or urgent transfers, anywhere in the UK, 7 days a week.